Terms of Service

1. What we provide

Testorim is a web-based testing product. You describe a user flow in plain English; we generate executable steps using AI, run them in a server-side Chromium browser, and return screenshots and a report. Saved flows (“procedures”) can be replayed without invoking the AI again.

Nothing on this website is an offer to supply the product on a given date. Joining a waitlist or mailing list does not create an account, a contract, or a right of access.

2. Eligibility and accounts

You must be at least 18 years old, or the age of majority where you live, to use the Service. You are responsible for the accuracy of the information you provide and for all activity under your account. Keep your credentials secure and notify us of unauthorised access.

3. Acceptable use

You agree not to use the Service to:

• Test, scrape, or interact with websites you do not own or have explicit written permission to test.
• Perform denial-of-service, credential stuffing, or any other abusive automation against third parties.
• Violate applicable laws, infringe intellectual property, or transmit malware.
• Circumvent usage limits, rate limits, or billing by creating multiple accounts or interfering with the Service.
• Submit content, including prompts and procedures, that is unlawful or harassing, or that contains sensitive personal data that is not yours to share.

We may suspend or terminate accounts engaged in prohibited activity, with or without notice.

4. Content and ownership

You retain all rights to the prompts, procedures, screenshots, and reports you generate (“Your Content”). You grant us a limited licence to store, process, and display Your Content solely to operate the Service and to generate reports and exports on your behalf. We do not use Your Content to train models.

The Service, including its code, design, and brand, is owned by us. These Terms do not grant you any rights to our trademarks or proprietary materials beyond the right to use the Service.

5. Subscriptions and billing

Paid plans are billed through our payment processor. Subscriptions renew automatically at the end of each billing period unless cancelled beforehand. You can cancel at any time from your account; cancellation takes effect at the end of the current period and you retain access until then.

Trial allowance. A card is required to start a trial. Each trial includes 10 test runs, 30 browser minutes and 1 concurrent run for 3 days, whichever plan you choose. The plan's own monthly allowance begins when the trial converts. When the trial ends or its allowance is used, new runs stop until the selected subscription is active. Projects, procedures and run history remain readable, subject to the retention period of your plan (Privacy Policy, section 6).

Trial and automatic renewal. The trial runs for 3 days and a valid payment method is required to start it. The exact trial length and price are shown at checkout before you confirm. When the trial ends it converts into a paid subscription automatically and the first charge is taken at that point, at the listed price of the plan you chose (from $19 a month). The subscription then renews each billing period until cancelled. You will not be charged if you cancel before the trial ends. Cancel from the billing section of your account, or from the customer portal link in your confirmation email. One trial is available per account.

Usage limits (such as monthly test runs and browser minutes) apply to each billing period and reset at the start of the next period. We reserve the right to change pricing with at least 14 days' notice by email to the address on your account.

Refunds are provided at our discretion, typically only for technical failures on our side that prevented use of the Service.

6. Third-party services

The Service relies on third parties including Google Cloud Platform (compute and database hosting), Clerk (authentication), Anthropic (AI processing), Polar (billing), Resend (email), Cloudflare R2 (run artifact storage and backups), Upstash (rate limiting), Vercel (website hosting), and error-tracking and analytics providers. The current list, and what each one receives, is in our Privacy Policy. Your use of the Service is subject to their respective terms and privacy practices. We are not responsible for the availability, performance, security or changes of any third-party service, and an outage or change at one of them may interrupt or alter the Service without notice.

7. Availability and changes

We do our best to keep the Service available, but we do not guarantee uptime, response time or error rates, and we do not offer a service level agreement on any plan. We may modify, suspend, or discontinue any part of the Service at any time. We will try to give notice of material changes that affect paying customers, but are not obliged to, and no credit or refund is owed for downtime or for a feature being changed or withdrawn.

8. Disclaimer of warranties

The Service is provided “as is” and “as available”, with all faults. To the fullest extent permitted by law we disclaim all warranties, express, implied and statutory, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and any warranty arising from course of dealing or usage of trade.

Specifically, and because this is a testing product, you agree that we do not warrant any of the following:

• That a passing test means your software is correct. A pass means the steps we ran produced the outcomes those steps described. It is not a certification, audit, sign-off, or statement that your application is free of defects, secure, accessible, or fit to release. You remain solely responsible for deciding what to ship.
• That we will find any particular defect. No testing tool finds every bug. A clean run is not evidence that none exists.
• That AI-generated steps, assertions or reports are accurate. Testorim uses large language models to turn your description into test steps and to write reports. Model output can be wrong, incomplete, or confidently mistaken. Review it before relying on it.
• That the Service will be uninterrupted, timely, secure, error-free, or that any defect will be corrected.

Testorim is a testing tool, not professional advice. It is not a substitute for qualified engineering, security, accessibility, legal, or compliance review.

9. Your responsibility for what you test

This is the most important obligation in these Terms, because the Service works by driving a real browser against a target you choose.

• You warrant that you own each target you test, or that you have the documented authority of its owner to run automated tests against it, and that doing so does not breach any contract, policy, or law that applies to it.
• You are solely responsible for the consequences of the traffic and actions you instruct us to perform, including data you create, modify or delete in the target, emails or messages the target sends as a result, charges the target incurs, rate limits or bans the target applies, and any effect on the target's availability or on its other users.
• You will not use the Service against systems you are not authorised to test, for denial of service or load generation, to circumvent access controls, to scrape in breach of a site's terms, or for any unlawful purpose.
• You are responsible for the test data, credentials, secrets and fixtures you provide. Use test accounts and test data wherever possible. Do not submit personal data of third parties, payment card data, health data, or other special-category data unless you have a lawful basis and have told us in writing.

We execute the instructions you give us. We do not review targets for your authority to test them, and we are not a party to your relationship with the owner of any target.

10. Indemnity

You will defend, indemnify and hold harmless Testorim, its operating entity, and their officers, employees, contractors and agents from and against any claim, demand, proceeding, loss, liability, damage, fine, penalty, cost and expense, including reasonable legal fees, arising out of or relating to:

• your use of the Service, including any target you test;
• any assertion that you lacked authority to test a target, or that your testing harmed a target or a third party;
• your content, test data, credentials or any personal data you submitted;
• a decision you or anyone else made in reliance on a test result or report;
• your breach of these Terms or of any applicable law.

We will make reasonable efforts to notify you of any such claim, and you may control its defence provided you do not settle it in a way that imposes any obligation or admission on us without our written consent.

11. Limitation of liability

To the maximum extent permitted by law, and regardless of the theory of liability, whether contract, tort including negligence, strict liability, statute or otherwise:

• Our total aggregate liability for all claims will not exceed the greater of the total amount you actually paid us in the twelve months immediately before the event giving rise to the first such claim, or USD 100.
• We are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, anticipated savings, goodwill, reputation, opportunity, data, or for business interruption or the cost of substitute services, even if we were told such loss was possible and even if a limited remedy is found to have failed of its essential purpose.
• We are not liable for anything done to, by, or within a target you instructed us to test, nor for any outcome of a release decision informed by a test result.

These limits are an essential basis of the bargain between us. The price of the Service reflects them; without them the Service would be priced differently or not offered.

What these limits do not cover. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited. Depending on where you live that may include liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, and your non-waivable statutory or consumer rights. If any part of this section is held unenforceable, the remainder continues to apply and the unenforceable part is limited to the minimum extent necessary.

12. Time limit for claims

Any claim arising out of or relating to the Service or these Terms must be brought within one year after the claim arose, except where a longer period is required by law. A claim brought later is permanently barred.

13. Active development

Testorim is under active development. Features may be added, changed, degraded or removed, interfaces may break, and data from an experimental feature may not be preserved. We may label a feature experimental, but the absence of a label is not a promise of stability. You should not build a critical process on any part of the Service without your own fallback, and you are responsible for exporting and keeping your own copy of anything you need to retain: we are not liable for loss of data, however caused, beyond the limits in section 11.

14. Termination

You may close your account at any time. We may suspend or terminate your access for breach of these Terms or for any legal or safety reason, and are not obliged to refund any prepaid amount when access is suspended or terminated for breach. After your account is closed, we delete your data on request as described in the Privacy Policy (section 6), except where we are required to retain it by law or for legitimate business purposes (for example billing records), and except for copies held in routine backups until those backups expire.

15. Governing law and disputes

These Terms are governed by the laws of the jurisdiction in which Fulgic is incorporated, without regard to conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the courts having jurisdiction over the registered office of Fulgic, and you consent to their jurisdiction. Nothing in this section removes protections you have under mandatory consumer law where you live.

Before filing anything, you agree to tell us about the dispute in writing and to give us thirty days to try to resolve it. Most problems are resolved this way and it costs neither of us anything.

To the extent permitted by law, each of us waives any right to a jury trial and agrees that claims will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding. Nothing here prevents either of us from seeking injunctive relief to protect intellectual property or confidential information.

16. General

Force majeure. Neither of us is liable for a failure to perform caused by something outside our reasonable control, including an outage at a hosting, model, payment or email provider, a network failure, a change in law, industrial action, or a natural event.

Third-party services. The Service depends on providers named in the Privacy Policy. We are not responsible for their acts, omissions, outages, pricing or changes to their terms.

Severability and waiver. If a provision is held unenforceable, it is limited or severed to the minimum extent necessary and the rest remains in force. A failure to enforce a provision is not a waiver of it.

Survival. The disclaimer, your responsibility for what you test, the indemnity, the limitation of liability, the time limit for claims, and this section survive termination.

Assignment and entire agreement. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. These Terms, with the Privacy Policy, are the entire agreement between us about the Service and replace any earlier understanding. Nothing in them creates a partnership, agency or employment relationship, or any third-party beneficiary right.

17. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by notice on this site or in the app at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

18. Contact

Questions about these Terms? Email info@fulgic.com.